When were you founded?

We are a new company, having been founded in 2014. We've been working on the product and technology behind it since 2012.

Do you offer design assistace?

We sure do. Give us a shout and we'll be happy to set something up.

Can you customize your board for me?

Yes, although within limits. For our large-volume customers, we can remove components from the board that won't be used (e.g., the wireless module). While we have the capability to make larger changes, you'll probably find that going with the standard board is both cheaper and easier, in the long run.

How does your system differ from a Raspberry Pi or Beaglebone?

We love those boards. They are great for hobbyists and experimentation. However, they weren't designed as OEM components. Our system has both higher performance and better stability in the field. Simply put, you can build more things and worry less about them.

Are your boards lead free?

100%

Are your boards certified for use in commercial products?

Yes, in a way. Typically, it is the entire product that gets certified and not the individual components. Our systems have already been embedded into products that have received both the domestic and international certifications necessary to be sold.

Do I need to use the version of Ubuntu that you provide?

Nope, our systems work with most operating systems, including Linux, Windows, and Android. We've spent the time customizing Ubuntu because it is our preferred Linux distribution. If you decide to use something different, you might need to do a bit more configuration yourself, but it will totally work.

What is your return policy?

For retail orders, you have 30 calendar days to return an item from the date you received it. You can request either an exchange or a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

For wholesale orders, the return policy will be specified as part of your quote.

What is your shipping policy?

We ship retail orders using USPS, UPS, or FedEx. At the time of purchase, you can nominate your desired shipping speed. Shipping costs are included in your quote.

Wholesale orders are shipped using USPS, UPS, or FedEx. We are able to use alternate shipping methods if desired. The cost and method of shipping will be indicated in your quote.