Many companies see support as a cost. We don't feel that way. Great support is, in our opinion, one of the best ways to create meaningful relationships and successes for everyone. There are few things we hate more than great products with shoddy support.
We're a new company, so our support resources are evolving and growing rapidly. In the coming months, we'll be rolling out a knowledge base filled with best practices, troubleshooting tips, and solutions to frequent problems. You can access the official product documentation by navigating to the product page.
We appoint an engineer to each of our customers to assist with integration, troubleshooting, and development. We are happy to help in any way we can. If you require implementation or development assistance, that's a service we can help with as well.
If you have a pre-sales technical question, give us a shout at firstname.lastname@example.org and we'll make sure you get the information you need.